Payment, Credit & Loyalty

Ans: As a small manufacturing business, we operate with limited working capital, making advance payment the preferred mode of payment. You can initiate the manufacturing process by providing an initial advance payment. Subsequently, partial payments can be made at specific milestones, with the remaining balance settled before the order is dispatched. For any inquiries regarding alternative payment terms or credit facilities, please don’t hesitate to contact us directly at +91 73 00 00 80 99.

Ans: In our advance payment mode, prices are typically fixed at the time of making the initial advance payment. However, it’s important to note that for gemstone purchases, prices are fixed at the time of ordering. For metals such as silver and gold, the price is determined based on the percentage of the advance payment. For instance, if 50% of the total amount is paid upfront, 50% of the metal price is fixed at that time. Any remaining balance is calculated based on the prevailing metal prices at the time of payment. Should the metal prices decrease, your final payment will be adjusted accordingly. Conversely, if metal prices increase, the calculation for the remaining payment will reflect the updated prices. We’re committed to transparency and flexibility in pricing to ensure a fair and satisfactory experience for our customers. If you have specific requirements regarding pricing, we’re more than happy to discuss and accommodate them to the best of our ability.

Ans: Yes, we highly value our repeat customers and strive to reward their loyalty. We offer various loyalty programs and incentives, such as discounts on future purchases, exclusive promotions, or special perks for frequent buyers. Our goal is to show appreciation for our loyal customers and provide added value for their continued support. If you would like more information about our loyalty programs, please feel free to inquire during your next purchase or contact us directly.