Ans: No, there is no minimum order quantity requirement. However, as you increase the order size, the price per unit becomes more economical.
Ans: Yes, certainly! Please inform us at the time of placing your order, and we will gladly accommodate your request for custom branding.
Ans: Once an order is placed with an advance payment, cancellations are not possible. This is because we allocate the advance payment towards sourcing raw materials and manufacturing the order.
Ans: For larger orders, we provide a sample for your inspection before proceeding with the full order. You can review the sample for weight, quality, design, and metal quality. If adjustments are needed, we’ll incorporate them into the rest of the order. If you choose to cancel based on the sample, any funds held by us will be promptly refunded.
Ans: You can cancel your order until it enters the manufacturing phase. If you decide to cancel before production begins, your payment will be refunded. However, any applicable taxes or metal price differences for raw materials already purchased may be deducted from the refund.
Ans: We initiate manufacturing on the same working day that the order is placed.
Ans: Yes, we offer rush or expedited processing for urgent orders, subject to availability and additional charges. If you require your order to be processed quickly, please inform us at the time of placing your order, and we will prioritize it accordingly
Ans: For custom or personalized orders, we collaborate closely with our customers to understand their specific requirements and preferences. Once the details are finalized, we proceed with manufacturing the customized items according to the agreed-upon specifications. Throughout the process, we maintain open communication to ensure that the final product meets your expectations.
Ans: We do offer accessories upon request. Depending on the specific requirements, additional charges may apply. However, if the accessories are available in our inventory at the time of placing the order, there may be no additional charges. We recommend clarifying this detail with us at the time of placing your order to ensure the best possible options
Ans: We provide all necessary international sales documents, including sales bills, transportation documents, and customs-related paperwork. Additionally, we can accommodate any other documentation requests from our clients. For further details, please contact us +91-73 00 00 80 99.